Privacy Policy

Last updated: 23 September 2026

WWR Roofing respects your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect when you use our website, why we collect it, how it is used and your rights in relation to your personal data.

1. Who We Are

WWR Roofing provides domestic roofing services.

For the purposes of UK data protection law, WWR Roofing is the data controller for personal information collected through this website.

Website: wwrroofing.co.uk
Email: [email protected]
Telephone: 07957 314463

2. Information We Collect

We may collect personal information when you contact us, request a quotation or submit an enquiry through our website.

This may include:

  • Your name
  • Email address
  • Telephone number
  • Address or location
  • Details about the roofing work or service you require
  • Any information you choose to include within an enquiry
  • Technical information about your visit to our website

Our website forms collect the details you submit so that WWR Roofing can respond to your enquiry.

3. How We Use Your Information

We may use your personal information to:

  • Respond to enquiries
  • Provide quotations
  • Arrange appointments or site visits
  • Provide our roofing services
  • Communicate with you regarding work you have requested
  • Maintain appropriate business and customer records
  • Improve our website and services
  • Measure the effectiveness of our advertising
  • Protect our website from misuse, fraud and security threats
  • Comply with legal and regulatory obligations

We will only use personal information where we have a lawful basis for doing so, such as taking steps at your request before entering into a contract, performing a contract, complying with a legal obligation, pursuing our legitimate business interests, or where you have provided consent.

4. Website Enquiries

When you submit a form through our website, the information you enter is collected so that we can respond to your enquiry.

Form submissions are stored in our website database and may also be sent to our team by email.

Please do not submit sensitive personal information through our website forms unless it is necessary for your enquiry.

5. Google Analytics

We use Google Analytics to understand how visitors use our website.

Depending on your consent choices, Google Analytics may collect information such as:

  • Pages visited
  • Approximate location
  • Device and browser information
  • How you arrived at our website
  • How you interact with our website
  • The duration of your visit

We use this information to understand website performance and improve our website and services.

Where consent is required, Google Analytics will only be used in accordance with the choices you make through our cookie consent system.

6. Google Ads

We use Google Ads to advertise WWR Roofing and measure the effectiveness of our advertising campaigns.

Depending on the features we use and your consent choices, Google Ads technologies may be used for purposes including:

  • Measuring advertising conversions
  • Understanding whether an advertisement resulted in an enquiry
  • Measuring advertising performance
  • Remarketing or advertising personalisation, where enabled and consented to

Google may process information about your device and interaction with our website in connection with these services.

Where required, advertising cookies and similar technologies will not be used until you have provided consent.

7. Cookies and Similar Technologies

Our website uses cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other cookies may be used for analytics and advertising purposes.

Where required by law, we ask for your consent before using non-essential cookies or similar technologies.

You can accept, reject or manage your cookie preferences through the cookie consent controls available on our website.

You can change or withdraw your consent at any time through those controls.

8. Sharing Your Information

We do not sell your personal information.

We may share information with trusted third parties where necessary to operate our business and website, including:

  • Website hosting and technical service providers
  • Email service providers
  • Google, in connection with Google Analytics and Google Ads
  • Professional advisers where necessary
  • Authorities or regulators where required by law

Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate data protection arrangements are in place.

9. International Data Transfers

Some third-party services we use, including services provided by Google, may process information outside the United Kingdom.

Where personal information is transferred internationally, appropriate safeguards will be used where required by applicable data protection law.

10. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including responding to enquiries, providing services, maintaining appropriate business records and meeting legal, accounting or regulatory requirements.

Information that is no longer required will be deleted or securely disposed of where appropriate.

11. How We Protect Your Information

We take reasonable technical and organisational measures to protect personal information against unauthorised access, alteration, disclosure, loss or misuse.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

  • Request access to personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal information
  • Request restriction of processing
  • Object to certain processing
  • Request transfer of your information
  • Withdraw consent where processing is based on consent

To exercise your rights, contact us using the details provided in this Privacy Policy.

You also have the right to complain to the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled.

Managing your enquiry

We keep the details you submit, including your roofing requirements, property type, postcode and contact details, in our private enquiry system. Our team can add notes, arrange follow-ups and record quotations and the outcome of your enquiry.

We may record the campaign information attached to the page where you submit a form, or the website that referred you. If you allow analytics cookies, we can also connect the first and most recent known referral during your visit. Advertising click identifiers are stored only when advertising cookies are allowed. You can optionally tell us how you heard about us; this answer is kept separately from automatic source information.

Information entered into an unfinished quote form is not saved as a lead. These enquiry records are not automatically sent to Facebook, Google Ads or ChatGPT.

13. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites, and you should review their privacy policies separately.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or the technologies we use.

The latest version will always be published on this page.

15. Contact Us

If you have questions about this Privacy Policy or how we use your personal information, please contact:

WWR Roofing
Email: [email protected]
Telephone: 07957 314463